Technology Requirements for
SSPC's Online Courses
The following are required for students enrolling in SSPC's
Online training courses. Most students will find it desirable
to exceed these minimums, but we currently design our on-line
course content to work adequately (but not optimally) at this
minimum level.
Student Technical Skills
Students are expected to have the following basic computer
skills prior to enrollment in our on-line courses:
- Basic word processing (preferably MS Word)
- Sending and receiving e-mail, including e-mail with file
attachments
- Accessing and navigating the Internet/World Wide Web
- Understanding of the basic functions of hardware, software,
and their operating system
- Abililty to download and save files from the Internet, and
to install and use the necessary software (Winzip, Stuffit Expander).
SSPC does not offer technical support on their use.
Technical Support
We recommend that students secure access
to local technical support. For example, this might include
the technical support staff at your place of employment, a computer-wise
relative, or a point of contact at a local computer store or
training center. If you are uncertain as to whether you have
the above skills, you may contact Brian
Spahr at SSPC for an informal evaluation.
Hardware and Software
Note: These are minimum requirements. Newer software
releases are acceptable.
Windows
- Multimedia, PC-compatible computer
- Intel Pentium or higher
- 32 MB memory (RAM)
- 28.8K modem
- CD-ROM drive
- Sound card
- Color monitor (VGA)
- Printer
- Windows 95, Windows 98, Windows NT
- Adobe Acrobat Reader v. 4.0
- Microsoft (Word, Excel)
- Internet Service Provider (ISP)
- E-mail account which allows for file attachments
- Web Browser (Netscape Navigator Version 4.0 or
- Microsoft Internet Explorer version 4.0)
Macintosh
- MacOS 8.1 or Later
- 604 PowerPC Processor
- CD-rom Drive
- 32 MB RAM
- 28.8 kbps modem
- Speakers
Internet Access
Internet Service Providers (ISP)
Cautions
AOL, Prodigy and Compuserve are "proprietary" and
usually require the use of software which was designed specifically
for use with that ISP. While they are popular and generally reliable
service providers, they are not fully compatible with the needs
of our program. The most obvious problem we have identified is
the way these services handle e-mail file attachments. Some students
may be able to make these ISPs (particularly AOL) work for them,
but SSPC's Distance Learning staff will not be able to assist
in solving technical problems should they arise.
Internet Access From Work
Even if your employer grants permission for you to use their
resources (computer and Internet access) for class, you may still
want to consider getting a personal ISP as a backup or for home
use. We have experienced a significant number of problems (such
as inability to send e-mail and problems sending/receiving file
attachments) with organizations using security "firewalls,"
particularly the military. If we experience problems with your
work e-mail address, it may be necessary for you to obtain a
third-party ISP, or find out if your local technical support
contact can assist you in sending the e-mail outside of the firewall.
Training Resources
These days there is an abundance of computer training material
available. In most cases, you will be able to find these resources
near your home or office. Below are some suggestions:
- Computer Training Classes (Microcenter, CompUSA, local vocational/technical
school)
- Computer-Based Training
- Books (Look in the computer section of your local bookstore.)
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