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Quality Control Supervisor (QCS)

Level: Intermediate
Duration: 2 Days/16 Hours, Includes Course Exam
Cost: Member $595, Non-member $795
Class Time: 8:00 - 5:00
Credits: 1.5 CEU
Certification Terms: N/A
Prerequisites: No

Written Exam Retake Fee: $100 member; $200 non-member

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How to Register:

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Available Online

Course Description

This course is designed to provide training in quality management for SSPC certified contractor personnel, Technical Quality Managers (TQM), and inspectors employed by SSPC QP 5 inspection firms. It provides an overview of the quality management aspects of surface preparation, paint, coatings, and inspection operations that a Quality Control Supervisor needs to know to ensure delivery of a quality product to customers. It is highly recommended that persons attending the QCS course have recent inspection training (SSPC PCI, NBPI or BCI ) or equivalent formal training and also have some quality control experience.

It is also applicable to project managers, coating specifiers, contracting officers, plant and facility managers, coating inspectors, and technical service representatives in the industrial and marine coatings industry. This course is not intended to replace the more formal quality management courses available from such organizations as the American Society for Quality (ASQ).

Course Content

  • Introduction
  • Quality Systems
  • QCS Qualifications & Requirements
  • Training & Qualifications
  • Technical Resources
  • Quality Manuals & Procedures
  • Documentation & Data Control
  • Calibration Programs
  • Contract Document & Specification Review
  • Work Plans & Process Control Procedures
  • Inspection Plans
  • Inspection Reports
  • Internal Audits

Benefits of Attending

At the conclusion of this course, the student will be able to:

  • Explain the duties and responsibilities of quality control supervisors.
  • Identify the technical resources a QCS should have on hand.
  • Define common quality system terms.
  • Describe the contents of a typical quality control manual.
  • Discuss the importance of written procedures and the requirements for writing them.
  • Recognize the need to control all documents and data related to the company’s quality program.
  • Apply document review procedures.
  • Describe inspection plans and types of inspection.
  • Examine and correct system deficiencies that have caused non conformities.
  • Determine how to show conformance to specifications through detailed documentation.
  • Establish a program to monitor all equipment requiring calibration.
  • Identify the general training requirements for contractor QC personnel in the field or on the shop floor.

Course Format

  • Lecture & Discussion
  • Hands-on Workshops

The written exam consists of 25 multiple-choice questions. To receive a certificate and CEU’s, you must attend all 16 hours of the course and attain a 70% or better score on the exam.

Exercise and Workshop Topics

  • Interpreting project specification and product data sheet information
  • Developing a work plan
  • Developing an inspection plan
  • Reviewing inspection reports

Who Should Attend

SSPC certified contractor personnel, Technical Quality Managers (TQM), and inspectors employed by SSPC QP 5 inspection firms.

Can I Take This Course Online?

Yes, QCS eCourse can be taken online and it starts on the 15th of each month throughout the year. Each semester is 20 weeks (5 months). Students can work at their own pace over the 20-week period to complete the units, workshops, and quizzes. The final exam is also completed online.

Other Information

SSPC QP1- The QCS course meets the requirements specified in section 3.3.1 of SSPC-QP 1.

Click here for Accreditation Information