A 50% deposit is due upon acceptance of an onsite proposal. If you cancel this class after a deposit has been paid, there is a $500 cancellation fee plus the expenses that the instructor has already incurred for travel reservations.
SSPC reserves the right to cancel up to 21 days before the scheduled training is to begin due to low registration.
** NOTE: Please do not make flight reservations until SSPC contacts you and informs you whether or not the class will be held.
If a training event is cancelled, registrants receive a full refund of payments for course fees and supplemental material, or SSPC can transfer your registration fee to an upcoming training. If you do not enroll in another class within one year, the fees will be forfeited. SSPC reserves the right to cancel or reschedule a course, or part thereof, at any time. In the event of SSPC having to cancel or re-schedule a course, attendees will be offered an alternative course date or the option to withdraw from the course and a credit/refund issued if appropriate. We cannot take responsibility for the expenses incurred by the customer as a result of the cancellation or re-scheduling of the course.
If you contact SSPC 21 days before the start date of the original class you wanted and request to move from that class date to another class date, there is a $50.00 fee. If you replace a student in a class, there is a $50.00 fee.
In the Event of a Cancellation:
- Up to 30 days before the training, the registration fee is refundable, minus a $50.00 service charge or you may select a full credit towards a future training class or event.
- Is received from 29 to 17 calendar days before the training, the fee is refundable at 50%, minus a $50.00 service charge or you may select a full credit towards a future conference or training event.
- Is received in 16 or fewer days before the training, you will receive credit towards a future conference or training event, minus a $50.00 service charge.
If you do not cancel or attend, you are still responsible for the payment. All credits for future classes due to your cancellation are forfeited if you do not attend another class within one year of your first cancellation. Under no circumstances is SSPC responsible for reimbursement of any kind.