CANCELLATION POLICIES

TRAINING CANCELLATION POLICIES

PRIVATE ONSITE – CANCELLATION POLICY

A 50% deposit is due upon acceptance of an onsite proposal. If you cancel this class after a deposit has been paid, there is a $500 cancellation fee plus the expenses that the instructor has already incurred for travel reservations.

PUBLIC COURSE – CANCELLATION POLICY

SSPC reserves the right to cancel up to 21 days before the scheduled training is to begin due to low registration.

** NOTE: Please do not make flight reservations until SSPC contacts you and informs you whether or not the class will be held.

If a training event is cancelled, registrants receive a full refund of payments for course fees and supplemental material, or SSPC can transfer your registration fee to an upcoming training. If you do not enroll in another class within one year, the fees will be forfeited. SSPC reserves the right to cancel or reschedule a course, or part thereof, at any time. In the event of SSPC having to cancel or re-schedule a course, attendees will be offered an alternative course date or the option to withdraw from the course and a credit/refund issued if appropriate. We cannot take responsibility for the expenses incurred by the customer as a result of the cancellation or re-scheduling of the course.

Registration Changes

If you contact SSPC 21 days before the start date of the original class you wanted and request to move from that class date to another class date, there is a $50.00 fee. If you replace a student in a class, there is a $50.00 fee.

In the Event of a Cancellation:

  1. Up to 30 days before the training, the registration fee is refundable, minus a $50.00 service charge or you may select a full credit towards a future training class or event.
  2. Is received from 29 to 17 calendar days before the training, the fee is refundable at 50%, minus a $50.00 service charge or you may select a full credit towards a future conference or training event.
  3. Is received in 16 or fewer days before the training, you will receive credit towards a future conference or training event, minus a $50.00 service charge.

If you do not cancel or attend, you are still responsible for the payment. All credits for future classes due to your cancellation are forfeited if you do not attend another class within one year of your first cancellation. Under no circumstances is SSPC responsible for reimbursement of any kind.

COATINGS+ CONFERENCE CANCELLATION POLICIES

COATINGS+ EXHIBITS

COATINGS+ ATTENDEES

COATINGS + CANCELLATION POLICY:
All cancellations must be received in writing by December 12, 2019 to qualify for a 100% refund less a $50 administrative fee. Cancellation requests received after that and by January 9, 2020 will receive a 50% refund. No refunds will be given after January 9, 2020 or for No-Shows. SSPC is not responsible for any personal charges associated with your attendance at Coatings+ (i.e., air fare, hotel, meals, transportation, etc).