The Disciplinary Action Criteria (DAC) was born out of the Painting Contractor Certification Program (PCCP) Advisory Committee meeting on March 12, 1996. A task group was formed to draft new Disciplinary Action Criteria for certified contractors and procedures for administering disciplinary actions. The committee members felt that new and more stringent Disciplinary Action Criteria and administrative procedures were needed to supplement the annual and unannounced technical audits used prior to the DAC as the sole method for determining whether a contractor obtains or retains certification status.
The DAC and administrative procedures are intended to strengthen the reputation of the PCCP, making certification more valuable. Contractors who maintain certification standards will benefit from the increased recognition and opportunities that come with belonging to the PCCP.
The DAC and administrative procedures establish procedures and rules for issuing warnings to certified contractors, putting firms on probation, conducting special unannounced audits, suspending, revoking, or denying certification of contractors about whom critical faults in safety, environmental compliance, quality/service, or ethical practice have been reported and verified.
SSPC is committed to a fair and transparent Complaints and Appeals process regarding our certifications. If you would like to learn more about this process or to communicate an issue to our Certification Body please contact firstname.lastname@example.org and describe your issue and/or request a phone call back. We will respond within two business days to your email communication. You may also call us at 1.877.281.7772 to speak to someone about your issue.